Accepting complex & forensic referrals — VIC · NSW · QLD · WA · response within one business day
THERAPY MENTAL HEALTH · COMPLEX & FORENSIC NDIS
Registered NDIS Provider · since 2019

Specialist support for the people others step back from.

A registered NDIS provider for high-complexity support — complex mental health and psychosocial disability, forensic and justice-involved participants, acquired brain injury, neurological conditions and palliative care. Delivered under structured clinical governance and risk management.

Who we support

A caseload defined by complexity.

See our services →
01 Complex Mental Health Severe and persistent mental illness and psychosocial disability — schizophrenia, schizoaffective, bipolar, complex PTSD and personality disorders.
02 Forensic & Justice Forensic and justice-involved participants, supported under clear risk frameworks and inter-agency coordination.
03 Acquired Brain Injury Traumatic and non-traumatic brain injury, including the cognitive and behavioural change that follows.
04 Neurological & Degenerative Progressive conditions requiring support that adapts over time — MS, Parkinson’s, Huntington’s and MND.
05 Autism & Mental Health Autism Spectrum Disorder with co-occurring mental health complexity, supported with sensory-aware, individualised practice.
06 Terminal & Palliative Life-limiting diagnoses, supported with dignity and in close coordination with health and palliative teams.
Trauma-informed practice· Robust risk & safety management· Clinical governance· Persistent engagement· Lived-experience informed· Early intervention· Trauma-informed practice· Robust risk & safety management· Clinical governance· Persistent engagement· Lived-experience informed· Early intervention·
How we work

We hold engagement where others step back.

Many of our participants have long psychiatric histories, multiple admissions and previous service breakdowns. We balance participant choice and control with robust risk management — working toward independence, not dependence — and intervening early to prevent hospitalisation, homelessness, justice involvement and service breakdown.

1 day
referral response
4
states covered
1
multi-disciplinary team
Calm, regulated, consistent — the conditions recovery needs.
Our point of difference

Most providers screen complexity out. We are built around it.

Forensic histories, high clinical risk, challenging behaviours and previous service breakdowns are the referrals others decline. They are the referrals we are designed to take — and keep.

01

We take who others decline

Forensic, justice-involved and high-risk participants — including those turned away or previously disengaged.

02

We don’t step back

Persistent engagement held through setbacks and crises, not withdrawn when support gets hard.

03

One provider, full complexity

Complex mental health, forensic, ABI, neurological and palliative needs supported under one roof.

04

Clinical governance behind every worker

A multi-disciplinary in-house team working under documented supervision and risk frameworks.

"No participant is too complex to refer."
Forensic & justice Prior service breakdowns High clinical risk Challenging behaviours
What we deliver

Recovery-focused NDIS supports, built around complexity.

Every service is delivered by workers trained in trauma-informed practice and held within strong clinical governance. Browse by pathway below.

01

Coordination & Recovery

Navigating the NDIS and building insight, routine and confidence at the participant’s pace.

Specialist Support Coordination
Support Coordination
Psychosocial Recovery Coaching
02

Daily Support

Day-to-day support from workers trained in trauma-informed, recovery-oriented practice.

Mental Health Support Work
Assistance with Daily Living
03

Behaviour & Risk

Positive behaviour support and proactive planning that reduces crises and admissions.

Complex Behaviour Support
Crisis Prevention & Risk Management
04

Forensic & Clinical

Specialist engagement for forensic participants, held within strong clinical governance.

Forensic & Justice-Involved Support
Clinical Support & Governance
05

Housing & Transition

Coordinated step-down from acute settings and practical help to find and keep a home.

Hospital Discharge & Transition
Housing & Tenancy Support
Referrals

No participant is too complex to refer.

Send a referral and we'll respond within one business day. Complex, forensic and high-risk participants welcome — including those who've experienced previous service breakdowns. A referral pack is available to support a complete handover.

Registration & quality

Operating to the NDIS Practice Standards.

Registered with the NDIS Quality and Safeguards Commission. Our governance, incident-management and risk frameworks are documented and audit-ready to support provider due diligence.

Registered NDIS Provider
NDIS Practice Standards & Code of Conduct
Clinical governance & risk frameworks
Audit & Due-diligence ready
Therapy Mental Health is Persistent
Refer & contact

We take the referrals others decline.

Coverage
Victoria · New South Wales
Queensland · Western Australia
Referral response
Within one business day
urgent & crisis prioritised
Contact
0428 368 465
referrals@therapymentalhealth.com.au
NDIS
Registered provider
Reg ID 4-G60VD7Q
In an emergency or crisis

If life is in danger, call 000 immediately. These services are available to anyone in Australia and operate independently of Therapy Mental Health.